FAQ

We are a curated destination for contemporary streetwear and premium footwear. Our collection focuses on essential, high-quality pieces from sought-after brands like Balenciaga, Jacquemus, Sp5der, and Air Jordan. You’ll find everything from Designer Trainers, Activewear, and Matching Sets to essential T-Shirts, Sweatshirts & Hoodies, and Bottoms like Cargo Pants and Sweatpants.

We serve a global community of style-conscious individuals who value curated, clutter-free fashion. Our customers are looking for statement pieces and wardrobe essentials that blend premium quality with contemporary streetwear aesthetics, delivered seamlessly to their doorstep—whether they’re in London, Tokyo, or Sydney.

We accept all major credit cards and secure digital payment methods: Visa, MasterCard, JCB, and PayPal. All transactions are processed securely.

Absolutely. We use industry-standard encryption and secure payment gateways to ensure your financial data is protected at all times.

We offer seamless worldwide shipping to most countries! However, we are currently unable to deliver to a few remote regions and parts of Asia. Our checkout system will automatically notify you if your location is excluded.

We offer two clear, reliable options:

1. FAST & TRACKED Standard Shipping: Via DHL or FedEx. Delivered in 10-15 business days after dispatch. Flat rate of $12.95.

2. ECONOMICAL & FREE Shipping: Via EMS. Delivered in 15-25 business days after dispatch. FREE on all orders over $50.

All orders are processed and carefully prepared for dispatch within 1-2 business days after placement. Each item is checked and packed to reflect the quality you expect.

For international orders, any applicable customs duties, taxes, or import fees are the responsibility of the recipient. These charges are not included in the item price or shipping cost and are determined by your local customs authority upon arrival.

Once your order ships, you will receive a confirmation email with your tracking number and a direct link to monitor your package’s journey in real-time with our carrier partners.

We accept returns within 15 days of you receiving your order. Items must be unworn, in original condition, with all tags attached. Please contact our customer service team at [email protected] to initiate a return and receive instructions.

For hygiene and safety reasons, items like Trainer Care products may be non-returnable unless faulty. All footwear must be tried on indoors on a clean surface.

Your satisfaction is paramount. For any questions regarding shipping, orders, or delivery, our dedicated team is here to help at [email protected]. We aim to respond within 24 business hours.

Please double-check your shipping address at checkout. We cannot be held responsible for packages lost due to incorrect addresses provided by the customer. If you realize an error immediately after ordering, please email us as soon as possible.