Welcome to Creps Lockers (crepslockers.com). These Terms and Conditions govern your access to and use of our website, services, and purchases. By accessing our site or making a purchase, you agree to be bound by these terms. Please read them carefully.

Our brand is built on a foundation of clean aesthetics, premium quality, and transparent service. These terms reflect our commitment to providing a secure, straightforward, and trustworthy experience for our global community of streetwear and footwear enthusiasts.

1. Acceptance of Terms

By accessing, browsing, or purchasing from Creps Lockers, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Shipping & Returns Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. User Obligations and Responsibilities

As a user of our site, you agree to:

  • Provide accurate, current, and complete information during account registration and checkout.
  • Use the website only for lawful purposes and in accordance with these terms.
  • Not reproduce, duplicate, copy, sell, or exploit any portion of the website without our express written permission.
  • Not use the site in any way that could disable, overburden, or impair its functionality.
  • Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • Ensure that the products you order are legal to import into your country of residence. You are solely responsible for any customs duties, taxes, or import restrictions.

3. Products and Services Description

3.1 Product Range

Creps Lockers specializes in curated premium streetwear and footwear. Our offerings include, but are not limited to:

  • Activewear, Bottoms, Cargo Pants, Shorts, Sweatpants
  • T-Shirts, Polo Shirts, Shirts, Sweatshirts & Hoodies, Matching Sets
  • Coats & Jackets
  • Footwear: Trainers (including Black, White, and Designer Trainers), Sandals & Slides
  • Accessories: Trainer Care products

We strive to present our products as accurately as possible through photographs and descriptions. However, slight variations in color, texture, or detail may occur due to screen settings and manufacturing batches.

3.2 Product Availability & Service Region

All items are subject to availability. We ship globally but are unable to ship to a select few remote regions and most parts of Asia. We reserve the right to limit sales by geographic region or jurisdiction at our discretion.

Final Sale Items: For hygiene, quality, and authenticity reasons, the following items are FINAL SALE and cannot be returned or exchanged:

  • Trainer Care products (if opened or used).
  • Any item classified as Underwear or Socks.
  • Personalized, customized, or altered items.
  • Products without their original packaging (especially Designer Trainers).
  • Items showing signs of wear or damage after delivery.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or issues identified by our fraud prevention systems.

Order Confirmation: Your receipt of an order confirmation email only acknowledges that we have received your order; it does not constitute acceptance. Acceptance occurs when we dispatch the item(s).

4.2 Pricing and Payment

All prices are listed in US Dollars (USD). We reserve the right to correct pricing errors at any time, even after an order has been placed.

Accepted Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payment is processed securely at checkout. By providing payment information, you represent that you are authorized to use the chosen payment method.

4.3 Shipping

Please refer to our detailed Shipping Policy. Key terms include:

  • Processing: Orders are processed within 1-2 business days (excluding weekends/holidays).
  • Methods:
    • Standard Shipping (DHL/FedEx): $12.95 fee. Estimated delivery 10-15 business days after dispatch.
    • Free Shipping (EMS): Free on orders over $50. Estimated delivery 15-25 business days after dispatch.
  • Delivery times are estimates. Delays due to customs are beyond our control.
  • You are responsible for providing a correct and deliverable shipping address.

5. Returns, Exchanges, and Refunds

Our goal is your complete satisfaction. Our full Returns & Exchanges Policy applies, with key terms summarized here:

  • Timeframe: You have 15 days from the date of delivery to initiate a return or exchange.
  • Condition: Items must be unworn, unwashed, unaltered, in original condition with all tags and original packaging.
  • Process: Contact [email protected] for an RMA number before returning. Return shipping costs are the customer’s responsibility unless the error is ours.
  • Refunds: Issued to the original payment method after inspection (3-5 business days). Original shipping fees are non-refundable. Allow 5-10 business days for card refunds to appear.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Creps Lockers or its content suppliers and is protected by international copyright and trademark laws.

You may not use our trademarks, logos, or proprietary graphics without our prior written consent. The “Creps Lockers” name and aesthetic are integral to our brand identity.

7. Limitation of Liability

Creps Lockers, its directors, employees, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the service.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our service.
  • Any bugs, viruses, or the like transmitted by any third party.
  • Any errors or omissions in any content, or for any loss or damage incurred as a result of the use of any content posted or otherwise made available.

Our total liability for any claim arising from your use of the website or purchase of products shall not exceed the total amount you paid for the product(s) in question.

We do not guarantee that the website will be uninterrupted, secure, or error-free at all times.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of the site shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas, USA.

9. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

10. Contact Information

For questions regarding these Terms and Conditions, your order, or any other inquiries, please contact our customer service team:

Email: [email protected]
Postal Address: 3824 Gambler Lane, Houston, TX 77002, USA

We aim to respond to all inquiries within 24 business hours.

Part of our commitment to a clean, secure, and transparent shopping experience.